Hardware crashing bug

[nileshpatra10]

My Samsung galaxy A6+ is not turning on after the android 10 update. Its only showing the logo . Any solutions? 

[Dineshbulu]

do Factory reset by volume keys and power key.

[nileshpatra10]

Nothing worked...my battery drained out twice.but it didn't opened...had to go to the service center. They repaired it.

My question is , why samsung is sending software updates without checking these major bugs issues?

Almost every A-series owner had faced this issue...whoever had updated their phones from Android 9 to android 10

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support