Original topic:

Hanging issues in Samsung Galaxy A30.

(Topic created on: 06-05-2020 07:01 PM)
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PRRahul
Active Level 3
Options
Galaxy A
Samsung is a boring company which makes customers fool.
3 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Device lagging" issue kindly follow the given below steps:

 

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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PRRahul
Active Level 3
Galaxy A
I have already tried these steps.
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PRRahul
Active Level 3
Galaxy A
😠😡🤬👿😤😾😠
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