Original topic:

Hanging and Restarting Issue is a Scam...?!!

(Topic created on: 06-19-2021 07:23 PM)
18466 Views
CrazyBoy28
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Galaxy A

 

 

Warning.png

 

 

Really frustrated with this issue. I am Facing this Hanging and Restarting issue for 1 month and still facing this issue

 

https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A50-Hanging-and-Restarting-Issue/td-p/8449397

 

 

As a Moderator, I have shared so many links to the admin. I sent my Device Logs to the Tech Team but they said that its a Hardware issue and they advised me to visit service centre.

 

If I visit centre, they will advise me to change motherboard which will cost around 8500 including tax and service charges.

 

As I observed most of device facing this hanging and Restarting issue are Galaxy M30s, M31, M31s, A50, A50s, A51.

https://r2.community.samsung.com/t5/My-Galaxy/Galaxy-m30s/td-p/8561585


https://r2.community.samsung.com/t5/Galaxy-A/Fumck-a51-update/td-p/8558861


https://r2.community.samsung.com/t5/Galaxy-M/Display-not-working-after-hang-samsung-m31s/td-p/856082...


https://r2.community.samsung.com/t5/Galaxy-M/Phone-automatically-switched-off/td-p/8620201


https://r2.community.samsung.com/t5/Galaxy-M/M30s-hang-and-restart-issue/td-p/8615826


https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M31-heating-and-restart-issue/td-p/8618438


https://r2.community.samsung.com/t5/Galaxy-A/A71-The-phone-is-hanging-heating/td-p/8626763


https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673


https://r2.community.samsung.com/t5/Galaxy-A/A71-Froze-incorrectly-restart/td-p/8626044


https://r2.community.samsung.com/t5/Galaxy-A/A50s-getting-unusual-restarts-repeatedly/td-p/8638863


https://r2.community.samsung.com/t5/Galaxy-A/restart-automatically/td-p/8625896


https://r2.community.samsung.com/t5/My-Galaxy/Restart-problem/td-p/8613859


https://r2.community.samsung.com/t5/Galaxy-M/galaxy-m31-hanging-and-restarting/td-p/8648305


https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673


https://r2.community.samsung.com/t5/Galaxy-M/Auto-Restart/td-p/8661203


https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-galaxy-m31-restart-problem-while-using/td-p/866...

 

https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906

 

https://r2.community.samsung.com/t5/Galaxy-A/Frequent-freez-and-hangs/td-p/8666428

 

https://r2.community.samsung.com/t5/Galaxy-A/A50s-freeze-restart-itself/td-p/8669560

 


https://r2.community.samsung.com/t5/Galaxy-F/F41-suddenly-shutdown-and-black-screen-now/td-p/8672981


https://r2.community.samsung.com/t5/Others/M30s-Keeps-Restarting/td-p/8672652


https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-m21-freezes-and-restarts/td-p/8675713

 

https://r2.community.samsung.com/t5/Galaxy-A/Playing-ringtone-automatically/td-p/8702837


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-M31-overheating-hang-and-multiple-reboot-issues...


https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s-is-so-hanging/td-p/8690113


https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s/td-p/8698060


https://r2.community.samsung.com/t5/Galaxy-A/Hanging-problem-in-A71/td-p/8723149


https://r2.community.samsung.com/t5/Galaxy-M/M30s-Auto-restart-problem/td-p/8723494

 

https://twitter.com/WC_Akshaysingh/status/1405146521776107524?s=08


https://r2.community.samsung.com/t5/Galaxy-M/FREEZE-AND-RESTART-PROBLEM/td-p/8717562


https://r2.community.samsung.com/t5/Galaxy-M/M21-reset-automatically/td-p/8712854


https://r2.community.samsung.com/t5/Galaxy-M/1-june-security-patch-releases-M30s/td-p/8711706


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-m31-frequently-restarting/td-p/8702596


https://r2.community.samsung.com/t5/Community-Guidelines/Hanging-problem/td-p/8700340

 

https://r2.community.samsung.com/t5/Galaxy-A/automatic-Restarting-issue/m-p/7450332#M311487

 

 

Customer.jpeg

 

 

 

My view :

 

As they said it is a Hardware issue, How this issue happend for all the users at the same time...!!!!

The Most Common thing in Galaxy M30s, M31, M31s, A50, A50s and A51 is Exynos 9610 and 9611 

 

Think About It.......!!!!!

103 Comments
dharmesh8646
Active Level 1
Galaxy A
Same problem in samsung m31 after software update...ple help
animeshmodi
Expert Level 5
Galaxy A
Yes, samsung has become worst nowdays.
0 Likes
mahesh_reddy
Active Level 3
Galaxy A

Unlock bootloader, root your phone and then underclock your CPU by about 50%. 

Restarts are completely gone, but there's a slight lag when you multitask.

0 Likes
jaswinder86
Beginner Level 4
Galaxy A
Same problem with m21. Hanging and automatic restart issue
arahaman
Beginner Level 3
Galaxy A
Same problems
0 Likes
lalitosharma
Active Level 4
Galaxy A
My suggestion is to all samsung m30s user please tag this issue to samsung ceo on Twitter
0 Likes
dharmesh8646
Active Level 1
Galaxy A
agree
0 Likes
dharmesh8646
Active Level 1
Galaxy A
i have samsung M31 and i update software patch leval 1 june 2021 and 0hone freeze and restart in eveey 2 3 minutes
0 Likes
Galaxy A
Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or


Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
Galaxy A

Same issue with my M30s, keep restarting and also thousands of Indians facing same problem, but they saying to replace motherboard.

Pathetic service.