Original topic:

Hanging and Restarting Issue is a Scam...?!!

(Topic created on: 06-19-2021 07:23 PM)
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CrazyBoy28
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Galaxy A

 

 

Warning.png

 

 

Really frustrated with this issue. I am Facing this Hanging and Restarting issue for 1 month and still facing this issue

 

https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A50-Hanging-and-Restarting-Issue/td-p/8449397

 

 

As a Moderator, I have shared so many links to the admin. I sent my Device Logs to the Tech Team but they said that its a Hardware issue and they advised me to visit service centre.

 

If I visit centre, they will advise me to change motherboard which will cost around 8500 including tax and service charges.

 

As I observed most of device facing this hanging and Restarting issue are Galaxy M30s, M31, M31s, A50, A50s, A51.

https://r2.community.samsung.com/t5/My-Galaxy/Galaxy-m30s/td-p/8561585


https://r2.community.samsung.com/t5/Galaxy-A/Fumck-a51-update/td-p/8558861


https://r2.community.samsung.com/t5/Galaxy-M/Display-not-working-after-hang-samsung-m31s/td-p/856082...


https://r2.community.samsung.com/t5/Galaxy-M/Phone-automatically-switched-off/td-p/8620201


https://r2.community.samsung.com/t5/Galaxy-M/M30s-hang-and-restart-issue/td-p/8615826


https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M31-heating-and-restart-issue/td-p/8618438


https://r2.community.samsung.com/t5/Galaxy-A/A71-The-phone-is-hanging-heating/td-p/8626763


https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673


https://r2.community.samsung.com/t5/Galaxy-A/A71-Froze-incorrectly-restart/td-p/8626044


https://r2.community.samsung.com/t5/Galaxy-A/A50s-getting-unusual-restarts-repeatedly/td-p/8638863


https://r2.community.samsung.com/t5/Galaxy-A/restart-automatically/td-p/8625896


https://r2.community.samsung.com/t5/My-Galaxy/Restart-problem/td-p/8613859


https://r2.community.samsung.com/t5/Galaxy-M/galaxy-m31-hanging-and-restarting/td-p/8648305


https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673


https://r2.community.samsung.com/t5/Galaxy-M/Auto-Restart/td-p/8661203


https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-galaxy-m31-restart-problem-while-using/td-p/866...

 

https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906

 

https://r2.community.samsung.com/t5/Galaxy-A/Frequent-freez-and-hangs/td-p/8666428

 

https://r2.community.samsung.com/t5/Galaxy-A/A50s-freeze-restart-itself/td-p/8669560

 


https://r2.community.samsung.com/t5/Galaxy-F/F41-suddenly-shutdown-and-black-screen-now/td-p/8672981


https://r2.community.samsung.com/t5/Others/M30s-Keeps-Restarting/td-p/8672652


https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-m21-freezes-and-restarts/td-p/8675713

 

https://r2.community.samsung.com/t5/Galaxy-A/Playing-ringtone-automatically/td-p/8702837


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-M31-overheating-hang-and-multiple-reboot-issues...


https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s-is-so-hanging/td-p/8690113


https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s/td-p/8698060


https://r2.community.samsung.com/t5/Galaxy-A/Hanging-problem-in-A71/td-p/8723149


https://r2.community.samsung.com/t5/Galaxy-M/M30s-Auto-restart-problem/td-p/8723494

 

https://twitter.com/WC_Akshaysingh/status/1405146521776107524?s=08


https://r2.community.samsung.com/t5/Galaxy-M/FREEZE-AND-RESTART-PROBLEM/td-p/8717562


https://r2.community.samsung.com/t5/Galaxy-M/M21-reset-automatically/td-p/8712854


https://r2.community.samsung.com/t5/Galaxy-M/1-june-security-patch-releases-M30s/td-p/8711706


https://r2.community.samsung.com/t5/Galaxy-M/Samsung-m31-frequently-restarting/td-p/8702596


https://r2.community.samsung.com/t5/Community-Guidelines/Hanging-problem/td-p/8700340

 

https://r2.community.samsung.com/t5/Galaxy-A/automatic-Restarting-issue/m-p/7450332#M311487

 

 

Customer.jpeg

 

 

 

My view :

 

As they said it is a Hardware issue, How this issue happend for all the users at the same time...!!!!

The Most Common thing in Galaxy M30s, M31, M31s, A50, A50s and A51 is Exynos 9610 and 9611 

 

Think About It.......!!!!!

103 Comments
Galaxy A
Not sure about it, Please check with service centre
Sheetal
Beginner Level 2
Galaxy A

Even I facing the same issue, when I been to service centre they told nowadays most of the users are facing thi issue.

Only solution is change the mother board.

 

Even lost all my important data also.

 

When I had call with customer support they mentioned it's electronic device you can't expect it to run for two years.

 

Really not happy with samsung

0 Likes
Galaxy A
🥲
0 Likes
Bayniac
Beginner Level 5
Galaxy A

Im also experiencing the same here in Kenya. My Samsung M31s is a laughing stock.

0 Likes