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06-19-2021 07:23 PM (Last edited 06-21-2021 01:22 PM ) in
Galaxy A
Really frustrated with this issue. I am Facing this Hanging and Restarting issue for 1 month and still facing this issue
https://r2.community.samsung.com/t5/Galaxy-A/Galaxy-A50-Hanging-and-Restarting-Issue/td-p/8449397
As a Moderator, I have shared so many links to the admin. I sent my Device Logs to the Tech Team but they said that its a Hardware issue and they advised me to visit service centre.
If I visit centre, they will advise me to change motherboard which will cost around 8500 including tax and service charges.
As I observed most of device facing this hanging and Restarting issue are Galaxy M30s, M31, M31s, A50, A50s, A51.
https://r2.community.samsung.com/t5/My-Galaxy/Galaxy-m30s/td-p/8561585
https://r2.community.samsung.com/t5/Galaxy-A/Fumck-a51-update/td-p/8558861
https://r2.community.samsung.com/t5/Galaxy-M/Phone-automatically-switched-off/td-p/8620201
https://r2.community.samsung.com/t5/Galaxy-M/M30s-hang-and-restart-issue/td-p/8615826
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-M31-heating-and-restart-issue/td-p/8618438
https://r2.community.samsung.com/t5/Galaxy-A/A71-The-phone-is-hanging-heating/td-p/8626763
https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673
https://r2.community.samsung.com/t5/Galaxy-A/A71-Froze-incorrectly-restart/td-p/8626044
https://r2.community.samsung.com/t5/Galaxy-A/A50s-getting-unusual-restarts-repeatedly/td-p/8638863
https://r2.community.samsung.com/t5/Galaxy-A/restart-automatically/td-p/8625896
https://r2.community.samsung.com/t5/My-Galaxy/Restart-problem/td-p/8613859
https://r2.community.samsung.com/t5/Galaxy-M/galaxy-m31-hanging-and-restarting/td-p/8648305
https://r2.community.samsung.com/t5/Galaxy-A/Phone-gets-restart-automatically/td-p/8645673
https://r2.community.samsung.com/t5/Galaxy-M/Auto-Restart/td-p/8661203
https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906
https://r2.community.samsung.com/t5/Galaxy-A/Irritating-problems-of-mobile/td-p/8661906
https://r2.community.samsung.com/t5/Galaxy-A/Frequent-freez-and-hangs/td-p/8666428
https://r2.community.samsung.com/t5/Galaxy-A/A50s-freeze-restart-itself/td-p/8669560
https://r2.community.samsung.com/t5/Galaxy-F/F41-suddenly-shutdown-and-black-screen-now/td-p/8672981
https://r2.community.samsung.com/t5/Others/M30s-Keeps-Restarting/td-p/8672652
https://r2.community.samsung.com/t5/Galaxy-M/Galaxy-m21-freezes-and-restarts/td-p/8675713
https://r2.community.samsung.com/t5/Galaxy-A/Playing-ringtone-automatically/td-p/8702837
https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s-is-so-hanging/td-p/8690113
https://r2.community.samsung.com/t5/Galaxy-A/Samsung-Galaxy-a50s/td-p/8698060
https://r2.community.samsung.com/t5/Galaxy-A/Hanging-problem-in-A71/td-p/8723149
https://r2.community.samsung.com/t5/Galaxy-M/M30s-Auto-restart-problem/td-p/8723494
https://twitter.com/WC_Akshaysingh/status/1405146521776107524?s=08
https://r2.community.samsung.com/t5/Galaxy-M/FREEZE-AND-RESTART-PROBLEM/td-p/8717562
https://r2.community.samsung.com/t5/Galaxy-M/M21-reset-automatically/td-p/8712854
https://r2.community.samsung.com/t5/Galaxy-M/1-june-security-patch-releases-M30s/td-p/8711706
https://r2.community.samsung.com/t5/Galaxy-M/Samsung-m31-frequently-restarting/td-p/8702596
https://r2.community.samsung.com/t5/Community-Guidelines/Hanging-problem/td-p/8700340
https://r2.community.samsung.com/t5/Galaxy-A/automatic-Restarting-issue/m-p/7450332#M311487
My view :
As they said it is a Hardware issue, How this issue happend for all the users at the same time...!!!!
The Most Common thing in Galaxy M30s, M31, M31s, A50, A50s and A51 is Exynos 9610 and 9611
Think About It.......!!!!!
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04-07-2022 12:45 PM in
Galaxy A- Mark as New
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04-13-2022 07:24 PM in
Galaxy AEven I facing the same issue, when I been to service centre they told nowadays most of the users are facing thi issue.
Only solution is change the mother board.
Even lost all my important data also.
When I had call with customer support they mentioned it's electronic device you can't expect it to run for two years.
Really not happy with samsung
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04-19-2022 06:01 AM in
Galaxy A- Mark as New
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09-05-2022 09:27 AM in
Galaxy AIm also experiencing the same here in Kenya. My Samsung M31s is a laughing stock.

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