HOTSPOT NOT WORKING ON LAPTOP AFTER LATEST UPGRADE

[DKManhas]

Samsung A50 -HOTSPOT NOT WORKING ON LAPTOP AFTER LATEST UPGRADE, is anyone else facing this issue.... 

[Anonymous]

You can restart your phone or reset your phone settings if it don't work you can reset your laptop network settings

[DKManhas]

all done, but nothing is working out. This Mobile 'a hotspot is not visible on wifi networks of Laptop. same issue with A30 model.

[Anonymous]

I think you can reset and your device if you have problem that my all data will be erased you can backup your phone

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Hotspot" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2) Kindly configure Mobile Hotspot: Settings > Connections > Mobile Hotspot and Tethering > Enable Mobile Hotspot > Tap on More option (three dots) > Configure Mobile Hotspot > Configure Mobile Hotspot and tap on Save.

3) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sadhashivam]

hello Samsung support. u first play get one m21 device and on hotspot try to connect with with ur laptop then speak.