HELP MEE BEGGING YOU ALLL😢😢😢 To Solve This Problem

[Samsung_mt9S2Vd]

My a50 Camera's Zoom In Out has Stopped Working After Android 10 Update 

PLEASE ANYONE help me to solve this problem 😢😢😢

[Arbinn]

switch to 3:4 ratio

[OmarAlFaruk]

may be camera sawftware has bug,they should fix it

[Aravindturubati]

bro switch the 3:4h to 3:4 for zooming

[Aravindturubati]

go through it

[Š]

They have removed zoom function and switching to wide from 4:3H. Use 4:3 or crop the image.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera issue :

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

3) Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support