Grey Color in background

[AkhilJoyMaliackal]

Did anyone facing any issues like a grey color appers on your background continously. Like a night mode ( or blue light filter, in some 2012 model phones  ) is turned on.  Is this hardware or 

software issue? 

Samsung i guess some of your updates ruined my screen

[Anikroyale]

Can you elaborate your issue? I didn't get you clearly.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Reset the device. Step to reset: Go to Setting-->> General Management-->> Reset-->> Reset settings (Reset all settings to their default)

Critical Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

** Remember google password before resetting the device because it requires during initial setup.

For further assistance, register your concern in Samsung Members Application (Samsung Members

App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support