Original topic:

Green Tint Display issue

(Topic created on: 08-11-2020 03:18 PM)
141 Views
TechDNA
Active Level 1
Options
Galaxy A
Anyone else facing Green Tint on their Galaxy A 2019 series Display in the..

1) "Samsung Pay (Pay) Tab" and in the 

2) "Quick Panel Area" 

when the Dark Mode is on?

But Screenshots Appear Accurately Jet Black without any Signs of colour Change / Tint.
3 Comments
R18Sahil
Active Level 2
Galaxy A
same issue with s10 lite
TechDNA
Active Level 1
Galaxy A
Seems like something wrong with Samsung's One UI.

"Attention To Detail" is missing from the UI.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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