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05-20-2020 12:25 PM in
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05-20-2020 05:23 PM (Last edited 05-20-2020 05:23 PM ) in
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05-20-2020 05:32 PM (Last edited 05-20-2020 05:34 PM ) in
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05-23-2020 03:42 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-14-2020 09:40 PM in
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12-14-2020 10:30 PM (Last edited 12-14-2020 10:31 PM ) in
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12-14-2020 10:34 PM in
Galaxy A