Original topic:

Graphics issue

(Topic created on: 07-08-2020 11:20 PM)
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Samsung_SNX6RGc
Beginner Level 4
Options
Galaxy A

unable to play PUBG from this new update . graphics detting reduces to HD only and FPS reduces to high . please solve this issue as soon as posible 

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5 Comments
Gaganveer
Active Level 6
Galaxy A
pubg issue
Gaganveer
Active Level 6
Galaxy A
after livik update
Uditgoyal17
Active Level 7
Galaxy A
Yes a series and m series is having this issue the only option is to use gfx tool
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Samsung_SNX6RGc
Beginner Level 4
Galaxy A
Now i got update of 3 mb and this issue was fixed . i can play easliy with smooth with extremee FPS
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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