Original topic:

Google play system updates stuck on July 2025

(Topic created on: 4 weeks ago)
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Anil2653
Active Level 4
Options
Galaxy A
Before updating to UI8 my mobile was on October play system updates and as I was having screenshot issue so advised to wipe data and check. 

After factory resetting it came down to July play system updates and not updating further indicating it is up-to-date 

Today reported to samsung and awaiting resolution 

image

Response from Samsung 
10 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Anil2653
Active Level 4
Galaxy A
Already done
goodthings
Expert Level 5
Galaxy A
Complaint repeat again and again on same chanel.
Phenom176
Active Level 6
Galaxy A
It happens whenever you factory reset...but it will resolve once google pushes the latest patch..probably the November patch
Anil2653
Active Level 4
Galaxy A
It's correct but it should get updated to latest version as it happens with all other apps which gets uploaded after data resetting.

It's a glitch in software and Samsung should rectify it so reporting is important. 🙏
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Anil2653
Active Level 4
Galaxy A
Unsatisfied reply

They should explain why it's so?
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cpkaneria
Active Level 8
Galaxy A
Clearly clarified
Anil2653
Active Level 4
Galaxy A
Today I got a response from Samsung about my issue of Google play system not getting updated
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