Original topic:

Genshin impact crashes

(Topic created on: 01-06-2026 08:55 AM)
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theoneabove
Beginner Level 2
Options
Galaxy A
Can y'all help me for a bit, before and after the software update, my game started crashing unrelentlessly even after deleting and and re-installing it. Tried restarting my phone and it still doesn't work.( this started a few days ago, I've been using A24 to play to this day)
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38 Comments
Dani-l
Beginner Level 2
Galaxy A
Reset your phone
Backup everything first
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theoneabove
Beginner Level 2
Galaxy A
Huh, what do you mean by that, you mean like flash my phone
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Dani-l
Beginner Level 2
Galaxy A
Yes flash the phone. Just go to settings and search for reset and choose factory reset but before doing that backup everything
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Dani-l
Beginner Level 2
Galaxy A
You can first check if you phone got the security update it has "fixes" in settings then software update. If there is and after update and the problem is still there than u can flash the phone
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theoneabove
Beginner Level 2
Galaxy A
Browki, done system reset my device and shi is still crashing 🥲
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theoneabove
Beginner Level 2
Galaxy A
Alright man thanks, will reserve flashing as very last option though, reinstalling the game took me whole day
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The-Kid-Deė
Expert Level 1
Galaxy A
Update to the latest security patch, it fixed everything.
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theoneabove
Beginner Level 2
Galaxy A
Does it not update with software
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The-Kid-Deė
Expert Level 1
Galaxy A
There's a security update that came after One Ui 8
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