Original topic:

Galaxy a70 | Any solution?? | comment below

(Topic created on: 09-05-2020 01:53 PM)
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RakeshKuParida
Expert Level 1
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Galaxy A
I just don't understand when this device has UFS 2.0 then why it's taking so much time to load the content after rebooting.  It takes around 5,6 sec to load home screen and apart from it takes 9 to 10 sec for apps drawer. Wow , are you **bleep** kidding me Samsung???
11 Comments
Galaxy A
I know this all , why am I facing this issue now ??? It was working fine then when I bought
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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