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04-06-2021 05:49 PM in
Galaxy A- Mark as New
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04-06-2021 10:32 PM in
Galaxy AIf I play any video or movie continues for 2+ hours, upper portion of the phone heats a bit and cool down in 10 minutes after turn off the screen
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04-07-2021 06:53 AM in
Galaxy AYesterday my mobile was automatically shutting down due to excessive heating 😫
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04-07-2021 06:59 AM in
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04-08-2021 01:40 PM in
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04-08-2021 10:49 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support