Original topic:

Galaxy a50s

(Topic created on: 04-06-2021 05:49 PM)
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Deepakj
Active Level 9
Options
Galaxy A
I face some heating issue in my galaxy a50s during normal use and also excessive heating during gaming.
5 Comments
Ravishankara
Active Level 5
Galaxy A
I don't play games and everyday I use around 6+ hours (SoT). But I never faced any over heating issue till now.
If I play any video or movie continues for 2+ hours, upper portion of the phone heats a bit and cool down in 10 minutes after turn off the screen
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Deepakj
Active Level 9
Galaxy A
5 minutes of use with very low brightness its little warm upper the screen.
Yesterday my mobile was automatically shutting down due to excessive heating 😫
Ravishankara
Active Level 5
Galaxy A
Better take it to nearest Samsung service center. They will reimage/install the OS
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Turbine
Active Level 5
Galaxy A
Fact:A50s users need AC room for real👍🏻
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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