Original topic:

Galaxy a50s

(Topic created on: 10-24-2021 09:09 PM)
97 Views
Deepakj
Active Level 9
Options
Galaxy A
In my a50s device I'm facing the huge problem in camera department. Due to video recording my mobile surfing from focusing problem.this device lost focus an object or subject. This is really very bad .
Please fix this issue with the next update....
0 Likes
3 Comments
abbishek091
Active Level 6
Galaxy A
This issue will never fix as it have Samsung's favorite SoC exynos 9611. 😁 Facing this problem since when I bought this device.
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Deepakj
Active Level 9
Galaxy A
IL do everything.
Now it's time to improve the software by the samsung .
And I'm saying focusing problem read carefully first. Lens ko clean karne se kya **bleep** padega
0 Likes