Original topic:

Galaxy a50s

(Topic created on: 04-26-2021 09:51 AM)
177 Views
Deepakj
Active Level 9
Options
Galaxy A
After the latst update of March security patch my galaxy device create problems.when the one ui 3.1 release for a50s it cause heating issue after the update but when samsung release another bug fix update , after the update my device getting slow down and also network issue. Sometimes app will be not open.
Also create heating issue.
Dear samsung please I request you see our concern and take action quickly.
Provide a bug free experience to your user.
We have spent large amount for your mobiles. 
I'll try all methods for solve the problem, even I reset my device, but nothings work.
3 Comments
SrajTech
Expert Level 5
Galaxy A
Please send error reports regarding all issues everyday to Samsung
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Deepakj
Active Level 9
Galaxy A
I do already.
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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