Original topic:

Galaxy a50s power ic problem

(Topic created on: 06-13-2021 02:31 PM)
2152 Views
SaurabhThorat7588
Active Level 4
Options
Galaxy A
Have anyone faced the power ic problem on galaxy a50s.
The phone gets stuck on boot screen.

11 Comments
àšůťøşh
Active Level 7
Galaxy A
I've not noticed.
0 Likes
Tan98
Active Level 9
Galaxy A
No
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Yaaan
Beginner Level 2
Galaxy A

Yes, I've already experienced it twice. 

Anushkakakkar
Beginner Level 2
Galaxy A
Yes I have experienced yesterday
pritamdas11feb
Beginner Level 3
Galaxy A

Yes I have facing same issues in my A50s,after few months of expiry of warranty. Service centre said you need to change ta Mother board.Costing ₹8600. Which is unjustified from such a brand.

Members_QETg7Gj
Beginner Level 2
Galaxy A

Yes even I'm facing same problem . And service centre ppl told 8900 cost for its servicing.

0 Likes
A R
Beginner Level 4
Galaxy A

Yes, they should offer it freely or at a discounted price. Looks like there are thousands of buyers facing this issue because of their Exynos processor. Just change the Power IC and it should work fine in most cases! The power IC would cost less than Rs. 500. But, Samsung wants more than Rs 8000 to solve this issue.

 

0 Likes
njyothsna
Beginner Level 2
Galaxy A
I am also facing the same boot problem, only Samsung logo appears and stop on it for hours then after battery gets discharged the logo disappears, what is your suggestion on this.
0 Likes