Original topic:

Galaxy a50 android 10 update failure

(Topic created on: 03-18-2020 03:49 PM)
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ulrich033
Active Level 3
Options
Galaxy A
I updated my a50 device to the android 10 update and after installing the update the device got stuck on the samsung logo screen. I took it to the service center and they said if the update is paused while downloading this issue happens. I don't understand.
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11 Comments
Š
Expert Level 5
Galaxy A
Have they solved your problem?

If data connection interrupts during download update package might become corrupt and installation will fail.
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ulrich033
Active Level 3
Galaxy A
They reinstalled the OS android 9. all data lost
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XyZ1A
Active Level 3
Galaxy A
so Sad brother
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Š
Expert Level 5
Galaxy A
🤯. Next time take a backup using smart switch before update.
sumit70
Beginner Level 2
Galaxy A
I also faced same issue then I did some how factory reset to my device then it start working fine with updated android os 10
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sumit70
Beginner Level 2
Galaxy A
that is the only solution link are below
https://youtu.be/t7EMpe9r3bc
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Devv_007
Expert Level 5
Galaxy A

They are rolling half backed update which is causing boot stuck in many phones that's why they rolled back the udpate for A50.

But remember to take a backup of important files before updating OS cuz there is no guarantee that your data would be safe in updating process.

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ogtobi
Active Level 1
Galaxy A

What did you do to resolve the bootloop problem?

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Abby1
Active Level 5
Galaxy A
Even I thought my phone got stuck in boot loop....but it's working fine
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