Original topic:

Galaxy a30 battery drain

(Topic created on: 08-09-2020 04:33 PM)
147 Views
Ajayadvani7
Beginner Level 2
Options
Galaxy A

I charge my a30 device to 100% then it works fine full day when battery reaches to 20% it drops continuously to 0% it don't stop

3 Comments
Ehsank
Expert Level 5
Galaxy A
sometimes it happened bro check next time , if same issue occurs
then consider as problem
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below step given below:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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rohankboss
Active Level 3
Galaxy A
use it on medium power saving mode
or try contacting service centre
or try ro reset your phone
please accept dis as solution by tapping on three dots
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