Galaxy a13

[njainn]

Instagram reels lagging problem not solved in samsung a 13. Factory data reset krne k bad bhi nhi hua 

[Mr_Nightmare]

I can't tell you in much detail but the samsung team will provide you with the required assistance and will help you to the best of your abilities,as samsung cares about its customer satisfaction

[njainn]

Ok. Thanks

[Mr_Nightmare]

Glad to be of some help

[njainn]

My model is not so old because old models have not this problem but I have

[Mr_Nightmare]

All I can do is to tell you about software realted issues,I am not a samsung appointment official,I can only help you with the knowledge of the software I have I can't do anything in case of a hardware issue

[njainn]

Ok

[nithi_nithi]

Software update samsung bug entering samsung mobile

[njainn]

Already updated

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that kindly contact the respective helpline they will guide you regarding the exact information regarding this. However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support