Original topic:

Galaxy a13

(Topic created on: 06-13-2024 10:37 PM)
93 Views
njainn
Active Level 4
Options
Galaxy A
Instagram reels lagging problem not solved in samsung a 13. Factory data reset krne k bad bhi nhi hua 
18 Comments
Mr_Nightmare
Active Level 8
Galaxy A
I can't tell you in much detail but the samsung team will provide you with the required assistance and will help you to the best of your abilities,as samsung cares about its customer satisfaction
0 Likes
njainn
Active Level 4
Galaxy A
Ok. Thanks
0 Likes
Mr_Nightmare
Active Level 8
Galaxy A
Glad to be of some help
0 Likes
njainn
Active Level 4
Galaxy A
My model is not so old because old models have not this problem but I have
0 Likes
Mr_Nightmare
Active Level 8
Galaxy A
All I can do is to tell you about software realted issues,I am not a samsung appointment official,I can only help you with the knowledge of the software I have I can't do anything in case of a hardware issue
0 Likes
njainn
Active Level 4
Galaxy A
Ok
0 Likes
nithi_nithi
Active Level 3
Galaxy A
Software update samsung bug entering samsung mobile
0 Likes
njainn
Active Level 4
Galaxy A
Already updated
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that kindly contact the respective helpline they will guide you regarding the exact information regarding this. However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

0 Likes