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Original topic:

Galaxy A8 2018; problems with WiFi signal

(Topic created on: 01-31-2019 08:41 PM)
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Anonymous
Not applicable
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‎10-11-2018 03:28 PM (Last edited ‎03-15-2019 02:28 PM ) in 

Galaxy A
Hi, The wifi of my A8 does not work well since two weeks ago. The signal is weak even if I stay next to the modem. See below and see how the test hardware says my WiFi is ok, which is not true.
8ac01621-c465-4c99-91b7-3bb691aee90a.jpg


Other devices are connected to my modem without problem.

I have tried everything;  from rebooting my A8 to factory reset and from rebooting the modem to resetting the connections. I have wasted a lot of time on Internet trying to fix my phone. This problem happens with all the wifi signals that I find. It is really frustrating, considering I just bought it last June.

I was really happy with my phone. Not anymore. Hope Samsung solve this problem ASAP.
2 Comments
sandycr7
Beginner Level 4
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‎01-31-2019 08:41 PM in 

Galaxy A
for my galaxy a6 plus also have same problem...
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Anonymous
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‎02-01-2019 01:53 AM in 

Galaxy A
sorry for that and you may have a serious problem like me. One of my device's antenna wifi is broken, according to a technician. To repair it will cost me around US$200. I will change device in June, so at least I use it for one year. And then never again I will buy a Samsung device. Good luck for you. Cheers.