Galaxy A73 5G stuttering and lagging issue

[harshvardhan_solanki]

Hello!

Today I received my all new Galaxy A73 5G 8/256 gb black,Indian variant bought from Samsung Online Shop (22-10-2022). Delivery was on time and packing was good. I completed the setup and opened YouTube to see how good the screen is as compared to my old galaxy A71. And man I was disappointed. The video was lagging and stuttering. I played 3-4 videos on 2160p hdr 60fps, all lagged and stuttered. The same videos on my 2 year old galaxy A71 was very smooth. I then downloaded a 4k video, and tried playing via VLC on both the phones. God, the A73 refused to play whereas my old A71 smoothly played it without any hiccups. I thought may be it was some software issue. Tried everything - reinstalling YouTube, clearing memory, clearing junk files, reinstalling VLC, removing bloatware (Thanks Samsung), tried in safe mode, and lastly reset the whole device to factory new. Still no hope. I was on the latest software version and all apps were up to date.

Galaxy A73 stuttering and lagging

I have attached the stuttering video of A73, recorded in 1080p 60fps above. ( The video plays nice for first 3-4 seconds on A73 and starts stuttering )

Moreover I had purchased this device for 43k + 10k ( 2 year comprehensive protection plan ) = 53k ( Could have bought S22 )

Samsung, don't make me regret about this purchase.I was very happy with my A71 and so wanted to upgrade with A73.

I would request other members to also check if they are facing the same issue or not.

And if someone from Samsung is reading, then please help me ASAP.

Edit 1 - I have attached screenshot with GPU watch, in ideal condition both the cpu usage and gpu usage are around 25% when videos are playing smooth. But I observed the gpu usage fall to 8-9 %, which resulted in frame drops and choppy video. Why throttle :(. Or maybe it is device specific issue for me..

[d5505]

But They shud install good Snapdragon processors

[rohans69]

Hats off to you man for buying samsung a73 with SD 778 it almost costs 45k.Its overpriced and underpowered.The problem with samsung phones is that after 6 months of usage the phone starts to lag and stutter.

[harshvardhan_solanki]

The only reason I bought this phone because I had used A71 for 2 years, it never let me down ( RELIABLE ). I could have bought the s22 or motorola edge 30 ultra , but don't use my phone other than WhatsApp, insta , YouTube/ other streaming apps, web surfing. Adulthood gives no time for other stuff. So A73 was fit for my purpose..

[Anonymous]

TBH yes my A71 also works fine and I will use it for 1 more year then I thought go to s23 series or iphone

[harshvardhan_solanki]

I had s23 lineup in my mind, but it would take minimum feb 23, and there won't be much difference other than 200mp cam, refreshed display, snapdragon 8gen 1 +. I was hoping for in display camera, but it would be featured in s24 lineup as per leaks. So went for this as my personal daily driver, using A71 as my work phone.

[Anonymous]

I thought to give Iphone a try but my friend who used his fathers Screen Shattered S8, this year March he bought Iphone 13 I used his phone several time Animation are literally on top notch but when it comes to handy use such as no back universal gesture in and using office or any other third app other than instagram, whatsapp Facebook etc is terrible IOS **bleep** there much and he also gets same battery life as my old A71 only may be 1H or less than 2H his Iphone last than mine Iphone is all about performace which a normal user cant event consume.

[CoolMel]

Bhai I've the a73 and can we speak?

[A73User]

Yeah man, after this I have also check its shuttering in 4k 60fps but in 1440p 60fps it's good even a normal 4k vedio it's better but with 60fps it's shuttering

[harshvardhan_solanki]

Not a big difference. But it triggers me knowing that my old A71 having sd 730 outperforms the A73 having sd 778g. A73 has almost 2x power. I think the issue lies somewhere with GPU hardware acceleration. Tried VLC on both the phones, full hardware acceleration. A71 played the video whereas the A73 couldn't and the gpu usage was mear 0.6%. Hence indicating hardware acceleration issue.

[A73User]

Yeah I saw clearly that it struggles while playing 4k @60fps