Original topic:

Galaxy A71

(Topic created on: 05-11-2021 12:32 AM)
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CBKAR
Active Level 3
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Galaxy A
Battery Drainage and Heating Issues still continue even after latest April Security Patch Update. I request Samsung senior officials to look into this long pending matter and resolve this issue as quick as possible.
5 Comments
imgm00
Active Level 5
Galaxy A
Same here, but battery drainage issue only. Its a long pending issue. Is there any solve?
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Galaxy A

Battery draining is a common issue in Samsung, battery drain fast when the phone gets hotter, use a cpu cooler to drop down the temperature, clear cache, close background apps and use dark mode to extend battery life.

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infiniteX
Active Level 3
Galaxy A
Samsung smart things takes lot of battery in background uninstall it if u hav it
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Nirav_Parmar
Active Level 4
Galaxy A
All requests fall on close ears
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