Original topic:

Galaxy A71 wifi Bluetooth bug

(Topic created on: 10-15-2020 02:40 PM)
204 Views
Anonymous
Not applicable
Options
Galaxy A
When using wifi or wifi Hotspot in Galaxy A71 , can't connect Bluetooth headset, can't send file through Bluetooth, can't receive file through Bluetooth, can't use NFC etc .... Please fix the bug as soon as possible. 
3 Comments
Ehsank
Expert Level 5
Galaxy A
bro go to settings
apps
click on 3dot
click on system app
search bluetooth
go to storage
and clear cache
clear data
then restart ur device
and try
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vengat02
Beginner Level 2
Galaxy A
i am also facing the same issue
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