Original topic:

Galaxy A71 not charging

(Topic created on: 08-19-2020 08:40 PM)
101 Views
Divyansh2412
Active Level 1
Options
Galaxy A
My phone is stuck at 75% and not charging above it. Please tell what to do.
0 Likes
6 Comments
Ehsank
Expert Level 5
Galaxy A
restart ur device
Vicky_A52
Expert Level 5
Galaxy A
ss brother once restart and try again
RAVI1000
Active Level 6
Galaxy A
i have same problem in my m30 but its its just carbon in charging port
just go to any mobile repair shop and ask for it
if problem does not slove then go to near by Samsung service center
Galaxy A
Try to disconnect the cable and then again connect that.
SRatnam01
Active Level 7
Galaxy A
I guess during charge the temperture rises in a signifacant way hence the ai thought to stop the charging there. It often happen to me when the phone's temperature goes a signifacant high.
Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes