Galaxy A71 Camera Pro Mode Issues

[lex004]

Pro mode not working well at all,shutter speed crashes the camera when set to 10s, anyone with the same issue.

[iamiceparticle]

Yes. I had this issue. But after I got firmware flashed from Service center, I dont have this issue.

[veer]

Right lex you also reinstall software near service center may be you not faced this issue @iamiceparticle already done

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[amit202071]

finally solved with sep update.