Benightedwolf
Beginner Level 4
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Galaxy A

Dear Sir/Madam

I have my galaxy a71 for 5 months and everything is fine in this phone except some calling issues. About 2 or 3 times a day when I  call someone or someone calls me I can not hear anything and also the people on other side can not hear my vooce too. In brief, none of the mic or speaker work and the problem is solved only when I restart the phone. After restarting the phone again everything works well. Therefore I should restart my phone 2 or 3 time a day and this is so annoying. Is there any fix for this problem?

5 Comments
Ehsank
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Galaxy A
Perform Interactive checks through Samsung Members app and check the result
(Samsung Member> Get Help> Interactive checks>...))

Screenshot_20200914-094121_Samsung Members_60824.jpg

monawwaralam121
Active Level 7
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Galaxy A
same problem Sometimes
Owais18
Active Level 5
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Galaxy A
it's network problem
kapilmalik
Active Level 7
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Galaxy A
keep your WiFi calling on. it will resolve your issue
Corvus
Active Level 5
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Galaxy A
https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Galaxy-Phone-Call-Problem-s-Solution/td-p/7229...

Here is my post, that's maybe helpful for your queries. Thanks 😊
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