Original topic:

Galaxy A71 Call Problem

(Topic created on: 03-03-2021 03:40 PM)
1765 Views
Benightedwolf
Beginner Level 4
Options
Galaxy A

Dear Sir/Madam

I have my galaxy a71 for 5 months and everything is fine in this phone except some calling issues. About 2 or 3 times a day when I  call someone or someone calls me I can not hear anything and also the people on other side can not hear my vooce too. In brief, none of the mic or speaker work and the problem is solved only when I restart the phone. After restarting the phone again everything works well. Therefore I should restart my phone 2 or 3 time a day and this is so annoying. Is there any fix for this problem?

7 Comments
Ehsank
Expert Level 5
Galaxy A
Perform Interactive checks through Samsung Members app and check the result
(Samsung Member> Get Help> Interactive checks>...))

Screenshot_20200914-094121_Samsung Members_60824.jpg

Galaxy A
same problem Sometimes
Owais18
Active Level 5
Galaxy A
it's network problem
kapilmalik
Active Level 7
Galaxy A
keep your WiFi calling on. it will resolve your issue
Corvas
Active Level 5
Galaxy A
https://r2.community.samsung.com/t5/Tech-Talk/Samsung-Galaxy-Phone-Call-Problem-s-Solution/td-p/7229...

Here is my post, that's maybe helpful for your queries. Thanks 😊
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FIRDOUSahmad
Beginner Level 2
Galaxy A
same problem here A71
0 Likes
pradeepctl
Beginner Level 2
Galaxy A
Same problem even after enabling wifi calling. Any solution?
0 Likes