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Original topic:

Galaxy A70 lagging after update

(Topic created on: 03-27-2021 05:03 PM)
1045 Views
GalaxyGuru
Active Level 6
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‎03-27-2021 05:03 PM (Last edited ‎03-27-2021 06:05 PM ) in 

Galaxy A
After oneui 3.1 update feels a lag (slowness) while opening apks, unlocking device.One of apk (UC browser) get crashed while opening.I uninstalled it later. Is this my illusion or not?

In my personal view ,the appearance is too pathetic as compared to previous version.Battery drains rapidly.

image



8 Comments
SrajTech
Expert Level 5
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‎03-27-2021 05:26 PM in 

Galaxy A
Hey, just connect your phone to a pc after switching off your phone and long press the side key and volume up button until the Samsung logo appears
You will eneter recovery mode then clear cache partition then reboot system
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kumar6789
Active Level 7
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‎03-27-2021 06:12 PM in 

Galaxy A
I didn't feel any problem UI is better than before
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Ehsank
Expert Level 5
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‎03-27-2021 07:16 PM in 

Galaxy A
Did you done wipe cache partition?
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GalaxyGuru
Active Level 6
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‎03-27-2021 07:24 PM in 

Galaxy A
No
Ehsank
Expert Level 5
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‎03-27-2021 07:32 PM in 

Galaxy A
Then perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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GalaxyGuru
Active Level 6
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‎03-28-2021 03:30 PM in 

Galaxy A
Is wipe cache lead to reset or erasing datas?
Ehsank
Expert Level 5
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‎03-28-2021 03:32 PM in 

Galaxy A
No don't worry nothing will erase or delete 👍
Samsung_Support1
Moderator
Moderator
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‎04-02-2021 05:36 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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