Original topic:

Galaxy A70 Focus problem

(Topic created on: 09-01-2021 10:09 PM)
MohammedIAA
Active Level 3
Options
Galaxy A
I have a focus problem is it only from my device or for someone else??
Phone can preview the lightning clear but the focus it taking too much to probability anything 
I try pressing my focus target but that way doesn't work by the way 
12 Comments
MohammedSijah
Expert Level 1
Options
Galaxy A
Hi Mohammed,
Do you face the issue all time you use the camera, or is it for a particular scene or object?
Anyway try clearing cache and data of the camera app.
(Settings > Apps > Camera > Storage > Clear Cache > Clear Data. )
MohammedIAA
Active Level 3
Options
Galaxy A
Yes it's all the time
I tried clear cache data but no different yet
MohammedSijah
Expert Level 1
Options
Galaxy A
Hi Mohammed,
》Hope your software is up-to-date.
(Settings > Software update > Download and install. )
》Update all apps from both Playstore and Galaxy store.
》Reset Camera settings to default.
(Camera > ⚙ > Reset settings)
If that too not work,

》Reset app preferences.
(Settings > Apps > three dots on top > Reset app preferences. ) Please note that this will reset your permissions and notifications settings for some apps. But no app data will be lost.
After that
》Perform a forced restart. (Press and hold the power button and volume down button together for 10-15 seconds till phone restarts and shows the Samsung logo.)
MohammedSijah
Expert Level 1
Options
Galaxy A
Also please check in safe mode.
(Press and hold the power off button. ( 🔴 Red button on the screen).To exit the safe mode, just restart the device).
MohammedIAA
Active Level 3
Options
Galaxy A
Thanks mohammed to be active with me 🌹..
Now the problem is only on manual focus for near object (25-100 cm)
and my main use for camera is to this border
Samsung_specialist
Community Manager
Options
Galaxy A

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the samsung brand stores. 

0 Likes
MohammedSijah
Expert Level 1
Options
Galaxy A
Please note that to focus on close objects, you need to switch your camera to the 1.0X mode.
MohammedIAA
Active Level 3
Options
Galaxy A
OK... but it is on 1.0x mode
MohammedSijah
Expert Level 1
Options
Galaxy A
If still not working,
Wipe your cache partition.
(Simply connect your device to the computer via data cable (or just insert a c-ported headset) > Switch off your device >Press and hold, power button + volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. This will not effect any personal data or settings.)