Original topic:

Galaxy A56 Samsung account keeps stopping

(Topic created on: 12-17-2025 11:31 AM)
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Justin_in_cpt
Active Level 1
Options
Galaxy A
Since this morning I periodically receive a message that says 'Samsung account keeps stopping'
How can I resolve this or stop the message from appearing? 

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8 Comments
Neolyn
Active Level 10
Galaxy A
Do you use a Samsung Account?

You can check in Galaxy Store for an update that is avaliable. If the problem still persists go to Settings > Apps > Filter > Show system apps > Search for Samsung Account > Click it > Click Storage > Clear Cache > Clear Data > Delete.

You might need to log back in to your Samsung Account.

Please reply to my post if the problem still persists there is one more method to help resolve it.
Justin_in_cpt
Active Level 1
Galaxy A
Ok let me try that quick and get back to you 😉
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Justin_in_cpt
Active Level 1
Galaxy A
No update available in Galaxy store. Tried clearing the cache in settings for Samsung account but couldn't delete the data.
Problem still persists.
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Makaveli-
Active Level 5
Galaxy A
Reset the device
Neolyn
Active Level 10
Galaxy A
Go to the same screen showing the app's information and click the 3 dots on the top right corner. Click uninstall updates and then restart your phone.
tmanxpress06
Active Level 4
Galaxy A
.in this case scenario, reset samsung account, log out of your Google account associated with ur samsung account and log out of the samsung account also. then log back in with Google account associated with samsung account and retry logging inside ur samsung account. if further issues continue to persist, try creating a different samsung account and then retry logging in back to ur original samsung account. if problems still persist, I wiuldnt recommend reseting the device as well, its software related rather than system related. if you have a computer you can try using some tools to resolve ur problem...but resetting device should however be ur last resort if problems still continue to persist
Justin_in_cpt
Active Level 1
Galaxy A
Nothing worked until I went to Settings > Apps > System Apps and then granted all permissions to Onedrive and Samsung Account 🙏
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Neolyn
Active Level 10
Galaxy A
Permissions were the problem. 🙆🏽 🤦🏽
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