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01-19-2024 02:44 PM in
Galaxy AAfter updating to UI 6 Android 14 the back camera is capturing lengthy & wider picture on 64MP in any frame size. This issue is not resolved even by factory reset by the service center technician. The issue has been well reported by so many people on their toll free customer care and also at their head office. But as because the Samsung is such a worst mobile brand they are not eager to accept the issue and no body saying any certain thing. They are not even trying to get it corrected by their next update.
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01-19-2024 06:29 PM in
Galaxy A- Mark as New
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01-20-2024 01:22 PM in
Galaxy A- Mark as New
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01-20-2024 02:31 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your valuable feedback. It is our best endeavor to provide you with an impeccable product experience at Samsung.
Kindly share the log file regarding your device issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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01-25-2024 11:38 AM in
Galaxy A- Mark as New
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02-17-2024 09:01 AM in
Galaxy Asame issue since I have upgraded to ONE UI 6.o

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02-20-2024 01:04 PM in
Galaxy A