Galaxy A52s Issue discovered

[A_P]

Hi All,

I am facing or came to know about this issue while ago.

When phone is charging it is difficult to use it even for normal usage like texting etc...

App drawer, open app container starts shaking and touch response also degrads. Anyone seeing this issue on A52s 5g india.

[Desichora786]

+91180057267864

[Desichora786]

Tell bot that you want human agent . Message it again and again

[A_P]

Talked to human agent as well but same solution. Lastly they said you can visit service center. So I came here to check if its with everyone or its just me out there facing this issue.

[Desichora786]

Mail this problem to service head

[Desichora786]

And pay a visit to service center to check your device

[chndn811]

I have checked it again on my device with couple of apps but I am not facing any such problem.

I am writing this comment with device on charging.

I would suggest you to visit service center if issue is frequent. If you are from India then device is under warranty.

[A_P]

@chndn811 Can you please check and confirm if you have A52s 5g

[Ariq27]

Don't use it while charging it will heat up and the charging will be very slow

[God_Of_Thunders]

This problem found in m01 also. I can't use the mobile while charging

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support