Original topic:

Galaxy A52 users please share pic of phone.

(Topic created on: 05-31-2021 08:25 AM)
171 Views
hardikm07
Active Level 5
Options
Galaxy A

Its my humble request to share picture of chrome or samsung internet having samsung site open in it and Please take that photo with other phone and share here. Just wanted to make sure is samsung technician right or wrong. Please help me into it.  As per technician he is not able to find white spot below character on screen while i am. 

8 Comments
Galaxy A
Your eyes might be extra sensitive. Also I use dark mode all the time so didn't notice anything.
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hardikm07
Active Level 5
Galaxy A

In dark mode no issue at all. problem is with normal mode. i don't know weather its bacause of superamoled screen or not ?

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DarkClawX
Expert Level 2
Galaxy A
See if this helps you20210531_123606_39246.jpg
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hardikm07
Active Level 5
Galaxy A

thanks for screenshot.  

20210531_143110.jpg

  can you see this same try to zoom and find any spots below chars. 

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manovm97
Active Level 5
Galaxy A
could you try changing to any other font or display to 60Hz mode?
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hardikm07
Active Level 5
Galaxy A

No, looks same. seems to be wrong font packed with os for my device.

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manovm97
Active Level 5
Galaxy A
you can try another font from galaxy store.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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