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Original topic:

Galaxy A52 faulty battery/ faulty phone

(Topic created on: 03-25-2021 11:32 AM)
5279 Views
Xhery
Active Level 7
Options
Galaxy A
I bought galaxy a52 on 23.03.2021 after a long wait but my unit was defective. Back cover is coming up like the battery is swollen. Don't know if they gonna fix this under warranty or replace the unit. I would like to get a refund if they only replace the battery and remove the warranty of this  phone that hardly used for a single day
23 Comments
HasanAskari
Expert Level 1
Galaxy A
Take couple of photographs of the phone and charger (Closeups) also share them here if possible along with the city and country name where you purchased it. Go for a unit replacement and share the status. I'll check with friends living in different countries for this awsome series if anyone else facing the same issue.
Xhery
Active Level 7
Galaxy A
It isn't visible but one can notice if rub its back, there's a bump. I contacted the retailer from whom this phone was purchased and he said this is normal. Whereas, a person who is a sale manager of Samsung Pakistan concluded that the battery from right side is swollen. I'll contact their warranty claim Centre and would update here. There is one more issue i.e. frequent fluctuation in auto brightness.
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HasanAskari
Expert Level 1
Galaxy A
There might be some issues with auto brightness sensor or the sensing area is covered with protector and the phone couldn't sense the brightness properly. Turning off auto brightness for couple of days then turn it on again might help.
MouliChand
Active Level 3
Galaxy A

I am feeling the same in my samsung a32 4g😢 ,is your issue resolved?

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Xhery
Active Level 7
Galaxy A
I had three device of A52 and all of them were having the same bump which is normal. They have put a some kind of strip on the back which feels like bum.
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Rakesharma
Active Level 5
Galaxy A
i have a52 unit but not facing any issue
drgenius77
Active Level 3
Galaxy A
i bought A52 absolutely fine with it no fault at all
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Xhery
Active Level 7
Galaxy A
There're minor bumps in there not visible but can feel while rubbing finger on itIMG-20210326-WA0003_2182.jpg
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ZakirBhatti
Beginner Level 2
Galaxy A
not that issue... but battery performance is not good enough . not last even 36 hours ..and don't even get charged 50% in 30 minutes as advertised. I got issue of slow charging with original charger and battery draining too fast .
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