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02-19-2020 04:39 PM in
Galaxy AHi there,
> Kindly choose the 5MP Macro Cam for highly refined close-ups, and make sure the object and the device camera is not much closer while taking pictures.
Please follow the below mentioned steps in order to resolve the issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).
3) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members