Original topic:

Galaxy A51 battry drain so fast. tell me how can i solve this problem.

(Topic created on: 04-04-2020 10:47 AM)
RimonRP
Active Level 1
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Galaxy A

Hi there, My device A51 battry drain so fast. I already many suggestions from galaxy member. But at a time this not enough support. I also use battry saver, many suggestions from galaxy member and many thing. But my problem doesn't solve. 21 day's i buy this phone. Tell me  how yo increase battry life.
Thanks for review.
8 Comments
souravKhan
Expert Level 4
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Galaxy A
I am also a A51 user.
I also feel it's battery drains very fast.
souravKhan
Expert Level 4
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Galaxy A
When my phone is at 100% it takes almost 15 to 25 minutes to fall at 99% ( just simple use like WhatsApp, Google not using games).
Playing games it takes 10 to 15 minutes to fall at 99%
peter1
Expert Level 1
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Galaxy A
are you telling this as fast battery drain?
souravKhan
Expert Level 4
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Galaxy A
No, just at this time it's battery lasts very long but after it falls at 99% it starts falling very fast.
RimonRP
Active Level 1
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Galaxy A
i also notice that. hey Samsung Do something why our device battery drain soo fast. tell us suggestion and give us battery optimisation software update.
RimonRP
Active Level 1
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Galaxy A
i also notice that. hey Samsung Do something why our device battery drain soo fast. tell us suggestion and give us battery optimisation software update.
akky01
Active Level 3
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Galaxy A
hey i am facing a51 back panal problems any body same problem facing like me
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cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.

1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

 

For battery drain please follow the below link and perform the troubleshooting steps. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue

 

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):- Samsung Members App>Feedback >Question /Error>Attach log file.

 

Thank you for writing to Samsung.

 

Warm regards,
Samsung Customer Support

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