Original topic:

Galaxy A51 Screen damage within 15 days of purchase why claim it to be damage & scratch-resistant

(Topic created on: 11-05-2020 08:31 PM)
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mitishamanjrekar
Beginner Level 2
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Galaxy A
My Samsung phone Galaxy A51 screen damage happened with just a fall when I went for my morning walk.  This phone has been purchased on 18th October 2020 and the screen damage happened on 3rd November 2020. I am personally disappointed as before purchasing I did a lot of research and purchased this phone but as the phone claims to have features like damage- and scratch-resistant Corning® Gorilla® Glass 3 this should not have happened with just a fall. 
 
The sales guys also advised me to put a screen guard and phone case. So why claim to have such features then.
 
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3 Comments
Ehsank
Expert Level 5
Galaxy A
damage or screen resistant but obviously at certain limit bro,
this is only Corning glass 3, if you dropp 6 then also can be damage
after all these are glass, these have a certain limit
your research didn't went in right direction
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帕里克
Expert Level 1
Galaxy A
sad. need more careful next time.
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TapanMohanty
Active Level 6
Galaxy A
bro please check when i putchased in feb 2020 samsung was providing screen replacement for first 6 months on new ones.
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