Original topic:

Galaxy A50s noise Mic Issues

(Topic created on: 08-02-2020 04:48 PM)
189 Views
Vishalbaboo
Beginner Level 2
Options
Galaxy A
Sir i have facing mic problems please give me solution

This problem started is last update

Please give a new update
7 Comments
Rohan8865
Active Level 7
Galaxy A
which update?
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HRX4
Active Level 6
Galaxy A
i guess he is talking about june security patch update. after that no update came for a50s.
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Rohan8865
Active Level 7
Galaxy A
yes.. it can be june update.
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Vishalbaboo
Beginner Level 2
Galaxy A
Are you facing this issues
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Rohan8865
Active Level 7
Galaxy A
i am not facing this issue, but i am facing other issues
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Disconnect all accessories plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc..
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Vishalbaboo
Beginner Level 2
Galaxy A
By doing all this, nothing happened.
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