psnjv07
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02-04-2020 10:52 AM in
Galaxy A
Dear Samsung Team,
Please improve battery optimization in upcoming update. After playing 1hr pubg in smooth graphics battery is dropping too much and phone also get heated up while playing
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2test9gghhhhoch tcjyc
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02-04-2020 10:53 AM in
Galaxy A
chcv
Samsung_Support 2
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02-06-2020 09:09 AM in
Galaxy AHi there,
To resolve the issue please follow the troubleshooting steps provided in the given links:
For Heating Issue:
http://www.samsung.com/in/support/skp/faq/1119803
For Battery Drainage:
http://www.samsung.com/in/support/skp/faq/1101689
For further assistance, register your concern in Samsung members app( Open Samsung Members app >click on “+“icon>send feedback>Error report/ Ask Questions)
Regards,
Team Samsung Members