psnjv07
Active Level 3
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Galaxy A
Dear Samsung Team,
Please improve battery optimization in upcoming update. After playing 1hr pubg in smooth graphics battery is dropping  too much and phone also get heated up while playing 
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2test9gghhhhochtcjyc
Beginner Level 5
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Galaxy A
chcv
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Samsung_Support2
Active Level 8
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Galaxy A

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given links:
For Heating Issue:
http://www.samsung.com/in/support/skp/faq/1119803
For Battery Drainage:
http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app( Open Samsung Members app >click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,
Team Samsung Members

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