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06-02-2020 07:18 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As you have tried all the steps we request you kindly visit the service center as your device needs physical inspection, to check for the service center opening timings kindly connect with our chat support through given link : www.samsung.com/in/support
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support