Original topic:

Galaxy A50

(Topic created on: 05-27-2020 10:52 AM)
Captain69
Active Level 4
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Galaxy A
Anyone having internet issues? I face some sudden internet network drop issue .
2 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Captain69
Active Level 4
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Galaxy A
it's already solved before your **bleep** .. so stfu
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