Original topic:

Galaxy A50

(Topic created on: 03-05-2021 05:48 PM)
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SriGP
Active Level 3
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Galaxy A
After the update in January 2021 phone battery started to drain very quickly even when it is in standby the battery still drains 40% of battery drains between night to morning without any usage.  Samsung team please do something with your updates 
19 Comments
Galaxy A
Yes, absolutely
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SriGP
Active Level 3
Galaxy A
infact everytime there is update Samsung pushes 3rd party apps that are installed without our permission however I still uninstall them straight away once the phone is updated.
Galaxy A
Simply put AppCloud to deep sleep mode.
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SriGP
Active Level 3
Galaxy A
how do I find appcloud to put that on sleep
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GSR9727
Active Level 3
Galaxy A
u can find that in
Device care>>battery>>App power management>>deep sleeping apps

here u can find appcloud
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GSR9727
Active Level 3
Galaxy A
Yeah iam also facing the same issue in My A50. After that update my battery drains about minimum 20% between night to morning when its idle. Not only at night the battery is draining quickly even in normal mode
(I use my device always in medium power saving mode)
and please let me know if ur problem gets solved
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SriGP
Active Level 3
Galaxy A
yeah sure will keep you posted if my issue gets resolved
NitishBadhan
Active Level 7
Galaxy A
right phone heats up.so much.
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SriGP
Active Level 3
Galaxy A
true the phone heats up too much while on calls as well
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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