Original topic:

Galaxy A50: "Android System : USB connected/disconnected issue"

(Topic created on: 06-08-2020 11:43 PM)
Sudeen
Active Level 4
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Galaxy A

It's been 2 days I've updated my phone to Android 10 & One UI 2.0 and today (8th June) I came across this frustrating issue of USB connected/disconnected.

In morning(8th june) everything was working very perfectly but in evening when I kept my phone on charing I noticed this issue, the screen was not shutting off after 30 sce ( screen time out) and even after pressing the lock button the screen was awake. 

 

I tried clearing cache memory from USB settings, also, rebooted device many times but as soon as I connect my power cable to it this issue knocks!

 

This issue has been seen in many other Samsung devices probably days or weeks ago.

 

Is it a hardware or software issue? cuz I've never faced this nonsense before updating (Pie). 

Shall I downgrade? Or is there any valid & perfect solution to this?

 

Please Help!!!

10 Comments
champ1234
Active Level 4
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Galaxy A
I'm not facing these problems
Sudeen
Active Level 4
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Galaxy A
If you have any solutions to it or maybe your any friend knows about this let me know.👍🏻
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hbpostve
Active Level 7
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Galaxy A
mine charging is ok but when connect to otg same thing happens, sometimes even dont connect
Sudeen
Active Level 4
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Galaxy A
did that happen after upgrading to Android 10?
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hbpostve
Active Level 7
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Galaxy A
no its also in pie
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform interactive check.

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Sudeen
Active Level 4
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Galaxy A
Yes! I did all the interactive tests. USB/ports everything showed working properly but as I unplug the cable it start again.
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bspande
Beginner Level 2
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Galaxy A
same problem fed up of these
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samsungmaderchod
Active Level 3
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Galaxy A
same problem faces me Samsung m30s after update
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