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03-20-2020 08:21 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We apology for the inconvenience. Samsung is scheduled to release a new Software that will resolve the issue. Therefore, please check for updates to your device regularly. Samsung encourages users to keep software and apps updated to latest version.
Update software by following the below mentioned path:
Settings > Software update > Checking for software update > Software update available > Download > Downloading updates > Install now.
For further assistance register your concern in Samsung member application: Samsung member > Send feedback > Error reports/Ask questions.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-21-2021 06:50 PM (Last edited 05-21-2021 06:51 PM ) in
Galaxy AGot the same problem here. I already updated my phone with the March security update, but it's still the same, photo during night mode looks grainy and barely usable after updating it to One UI 3.1. Already did the troubleshooting steps as advised from people of Samsung but nothing has changed.