Adithyabhat
Active Level 4
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Galaxy A
I regret of choosing Samsung Galaxy A50. A few days back I got update and now my phone most of the times lags like a hell. Out of 4GB ram less than 400 mb will be available. Even after so many cashe cleans it comes to the same position. Before the recent update this problem wasn't there. It's time to shift to other brands.


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cs-member13
Active Level 10
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "device lagging" issue kindly follow the given below step:

>> Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.

 

Please visit this mentioned link for more information: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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