Original topic:

Galaxy A50 June update Issues

(Topic created on: 07-15-2020 03:17 PM)
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Vinoth_DP
Active Level 6
Options
Galaxy A
Dear Samsung,

 After June security patch update the Galaxy A50 faces many issues. No stability and issues fixes in this updates.


1. Battery drains very quickly. (Even in standby mode it lot then previous.)

2. Charging takes about 2.30hrs from 0% to 100%.

3. Heating issues occur even in normal usage. No heavy tasks like gaming and Rendering .

4.Network stability is too poor.
(Wifi always shows exclamatory mark and No internet even in high speed data networks)
(Phone SIM simulataneously changes to 4G and 3G,sometimes shows 2G)

5.Camera UI and Performace needs some improvements.
(Switching to ultra wide angle from when25MP is ON)
(Night mode need some improvements.)
(25MP need some image processing)

6.Multi tasking is not good in this update. It takes too much RAM and Closes the application sometimes.

7.Improve fingerprint recognition speed for faster unlock.

Please fix this issue as soon as possible.
Need more focus and battery and Network side as well as camera .


Thanks You
15 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Princevs2
Active Level 4
Galaxy A
one ui 2.0 made my s9 a 6000rs phone.
it heats always,
soc is about 3hrs,
can't play pubg smoothly....
**bleep** samsung!!
0 Likes
Anonymous
Not applicable
Galaxy A
once format
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momo91
Beginner Level 2
Galaxy A
selfie camera showin 16mp how to fix it ? when it is 25mp
0 Likes
Vinoth_DP
Active Level 6
Galaxy A
try wide selfie.
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momo91
Beginner Level 2
Galaxy A
yeah wide one is showing 25.. otherwise it's showing 16 .
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