Galaxy A50 Fingerprint Calibration Problem

[Heshanperera491]

Hi, I have a Galaxy A50, which I recently replaced the fingerprint sensor, due to the old sensor was broken.

Since that replacement, fingerprint sensor stopped working, in the settings where you add fingerprints says "needs calibration" (refer the screenshot).

It would be great if anyone could provide me a solution.

Thank you!

[Dr_Sadesh_Abey]

Did you replace it through a Samsung service and repair centre?

[Heshanperera491]

No

[Dr_Sadesh_Abey]

I suggest going back to the place u got it fixed from and getting their help since the issue doesn't seem to be a software related problem.

[Heshanperera491]

Thanks for your response

[Dr_Sadesh_Abey]

If my comment helped you in any way, please consider hitting the 3 dot menu and accepting it as a solution. It helps me. Thank you!

[RISKYTAP722]

Not software related, you should meet the service provider again. Must be because unofficial sensor

Sometimes, even the original sensor is incompatible with 3rd party displays
(If you have changed the display for the price around 10K or less)

I'm not aware of that if
"A phone" series display must change in order to replace the fingerprint. In the S series, the display must change in order to change the fingerprint as I know...

If anyone acknowledged about that well please reply...